CONTACT

Get in Touch

Thank you for your interest in Sinz's Smoke Shop. We're here to assist you and welcome your inquiries.
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FAQs

Your Inquiries, Our Solutions

How can I contact customer support?


If you need assistance or have any questions, our customer support team at Sinz's Smoke is here 
to help! You can reach us in multiple ways: 
  • Email: Send us an email at support@sinzs.net, and we will get back to you as soon as
possible. 
  • Phone: Call us at (254) 481-0503 during our business hours (9 AM to 5 PM, Monday
through Friday) for immediate assistance 
  • Contact Form: Visit our website at sinzs.net and fill out the contact form on our 'Contact
Us' page. We aim to respond to all inquiries within 24 hours. 
  • Live Chat: For quick questions, use the live chat feature available on our website during
business hours. Look for the chat icon at the bottom right of your screen. 

We're committed to providing you with the best customer experience, so don't hesitate to reach out with any questions or concerns!

What are your business hours?

 Our business hours at Sinz's Smoke Shop are designed to accommodate your schedule as best as possible. Here's when you can visit or contact us: 

Monday to Friday: 10:00 AM - 8:00 PM 

These hours are applicable to both our physical store and customer support services. Feel free to drop by or reach out to us during these times. We look forward to serving you!

What payment methods do you accept?

At Sinz's, we aim to make your purchasing experience as convenient as possible by accepting a variety of payment methods. Here are the payment options you can use both in-store and online: 

  • Credit and Debit Cards: We accept all major credit cards including Visa, MasterCard, American Express, and Discover. 
  • Cash: Cash payments are welcome at our physical locations. 
  • Mobile Payments: For quick and secure transactions, you can use Apple Pay, Google Pay, and Samsung Pay. 
  • Online Payments: On our website at sinzs.net, you can also use PayPal for a safe and efficient checkout process. 

We strive to ensure that all your transactions are secure and hassle-free. If you have any questions regarding payment, please don't hesitate to contact us!